Returns Policy


If for any reason you are not satisfied with your purchase, you may return it within 15 days

The following reasons will void the 15-day return policy:

  • If a diamond is set in a Semi-Mounting by anyone other than Mr.goldman Jewelers

  • If the ring has been worn

  • Any special orders

  • Sized outside of MrGoldman Jewelers recommended sizing parameters

  • Any head changes

  • Any product missing the original sales receipt is non-refundable and non-exchangeable

  • Custom made and or altered

  • Custom engraved items

Once we receive your returned item, it will be reviewed by our Quality Assurance department. Upon acceptance, your refund or new item will be processed. Returns with no Mrgolman Jewelers authorization code and packages that are improperly packaged will be refused receipt.

How to return your order

Simply call 504-469-1961 to obtain an RMA number. You should put the RMA number in your package. We highly recommend that you insure your shipment back to us.

Our Shipping Methods

After your item has been packaged, it will be shipped and delivered via one of the following carriers and methods. Your order will be shipped to you fully insured.

Shipping options:

All orders are insured and shipped UPS/FedEx.

  • If the merchandise ordered is in stock will be shipped in one to seven business days.

  • If the merchandise ordered is not in stock, it will be considered special order and custom made and will take one to four weeks to be made.

  • MrGoldman jewelers will only ship to a street address, not a P.O. Box address.

  • All orders will require a signature at time of delivery. If you are unable to be available for signature on a weekday, we can arrange a Saturday delivery for an additional fee.